When donors go out of their way to make a donation
to a nonprofit, you’d expect that the least the receiver could do in return is
say thank you. Unfortunately, expressing gratitude is something that few nonprofits
sometimes forget.
While basic donor relations usually dictate the
need to say “Thank you so much” when receiving a donation, science has also
confirmed the long-standing notion that expressing gratitude is a great way to
keep donors interested in your cause even after the donation is made. According
to research, feelings of gratitude can influence people to be more prosocial—a state
that especially benefits already-prosocial nonprofit organizations.
Aside from keeping donors interested in your own
organization, showing gratitude also supports the creation of a grateful
mindset in donors. This contributes to their overall well-being and can have a dramatic
effect on their professional and personal lives. This ultimately promotes more
generosity that may then be expressed in another donation to your own
organization or to another that the donor also believes in.
If each nonprofit does its best to show gratitude
with each donation, this can help to perpetuate a culture of giving that benefits
everyone and makes fulfilling the goal of a cause—any cause—so much easier.
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